Next Level Hotel Reputation Management

We offer everything from Review Response, Social Media Management, Virtual Guidebooks, QR Integrations for Positive Reviews, Seamless QR Wi-Fi Connect, Comprehensive Analytics and much more.

Your Reputation Management dream team

Our Reputation Management experts have the market know-how to help you rank higher on sites like TripAdvisor, Google, Expedia, Booking.com and more.


We will help you gain more direct bookings, avoid penalties for non-responsive reviews and increase your ranting and overall ranking online.


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Our services

Search Engine Optimization

Review Response

Ad Campaigns to Rank Higher

Analytics and Guest Sentiment Reporting

We'll make your Hotel stand out

Our company's mission is to help Hoteliers shine brighter with full service Reputation Management services and optimization. We're customer driven, and we work with full transparency.

Hotel Reputation Management

Online Reputation Management is about optimizing your online presence according to the most recent content and SEO guidelines. My Hotel Reputation is always up to date with the industry's latest best practices, so we'll know exactly how to optimize your Hotel's online reputation.


Our team will research your property to define a solid, results-driven optimization plan.

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Online Optimization

Online Optimization is about strategies that impact your Hotel's rating and ranking on OTA's and in search results.


We build your Hotel's authority, so that travelers trust you and find you when looking for a property in your area.

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Google Ads campaigns

Take advantage of Google's far and reaching platform to advertise your product or service on Google search results pages, videos, mobile apps, other sites and more.



Our team will ensure you get the maximum reach and return on investment. We'll customize your advertising objective, plan a brand strategy, and help you decide how long you'd like your campaigns to run for.


Our ad campaign service will give your site:

  • High quality traffic
  • Higher click-through rate (CTR)
  • Better paid search SERP ranking
  • Overall higher quality score
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Hotel Analytics

We use our proprietary Analytic tool for tracking and analyzing site performance and stats to identify trends and opportunities in how site visitors interact with your site.


In addition, we'll use the platform's robust reporting options to generate customized weekly and monthly reports on your site's performance.


So you can always know what's going on, and see the progress of your site's performance over time.

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What our clients say about us

Don't just take it from us

- Sandip T. Comfort Inn, Ramada, Quality Inn, Days Inn, Holiday Inn

"What I like most is that there are no headaches. We chose to work with MHR because of the price and services they offer. Everything is great, I would recommend."


- Jay M. Indio Super 8

“I was referred to MHR and would recommend. I chose to work with them because they use specialization and help me streamline and delegate activities to free up time.”


-Mike P. Rodeway Inn & Suites Flagstaff

“I chose to work with MHR to manage review response and because I wanted help increasing my hotels online rating/ranking. What I like most is the fast worry free process.”


FAQ

  • How much are your services?

    We offer pricing that will fit your properties needs perfectly. From small independent boutique properties to large franchise - find that services perfect for you. Check out our pricing page for more information. 

  • What types of properties do you specialize in?

    Our team has seen it all. From Hoteliers, Motel owners to Bed and Breakfast and Vacation Rental owners we've helped virtually every part of the lodging industry rank higher on Google.

  • What kind of services do you offer?

    Our agency offers Review Response, SEO, online marketing, ad campaign management, Google Analytics and reporting, full site SEO sudits, content creation, Review Filtering, Guest satisfaction surveys and even website development.

  • Why should I choose My Hotel Reputation?

    Because we're experienced. Because we know what we're doing, and because we genuinely believe we can help you rank higher on Google, and attract more potential clients.

Recent Hotel Social Media trends

Latest updates from the industry

By Brandy Conner September 10, 2024
In today’s digital age, first impressions matter more than ever—especially in the hospitality industry. With travelers relying heavily on online visuals to make their booking decisions, it’s crucial for hotels to stand out. One of the most powerful ways to showcase your property’s unique features is through stunning drone videography and photography. At My Hotel Reputation, we specialize in providing professional drone video services for hotel owners, helping you capture your property from breathtaking angles and optimizing your online presence across various platforms. The Power of Drone Videography Drone videography has revolutionized the way hotels can present their properties. Unlike traditional photography, drones offer a bird’s-eye view, capturing the grandeur and scale of your hotel in ways that ground-level shots simply can’t. Imagine showcasing your property’s sprawling gardens, luxurious pool, or dramatic architecture from above—these are the kind of visuals that grab attention and leave a lasting impression on potential guests. How Drone Videos Enhance Your Online Presence When it comes to attracting guests, a strong online presence is key. Here’s how incorporating drone videos and photos can help your hotel stand out across various platforms: TripAdvisor, Google, Expedia, and Booking.com These major travel platforms are often the first stop for potential guests researching where to stay. By featuring high-quality drone footage on your listings, you can showcase your property’s best assets—whether it’s a stunning beachside location, expansive grounds, or modern architecture. Eye-catching visuals not only attract more clicks but also increase the likelihood of bookings. Social Media Reels, Stories, and Posts Social media is a powerful tool for marketing, and drone footage can make your content truly stand out. Whether it’s a captivating reel on Instagram, a dynamic story on Facebook, or a visually striking post on LinkedIn, drone videos and photos can significantly boost engagement. They’re perfect for highlighting special features like rooftop terraces, outdoor event spaces, or nearby natural attractions. Paid Advertising Campaigns When used in paid ads, drone footage can dramatically increase your click-through rates. The unique perspective offered by drone videography captures attention quickly, making your ads more effective at driving traffic to your website or booking pages. This can lead to a higher return on investment for your advertising budget. Why Choose Our Professional Drone Video Services?  At My Hotel Reputation, we understand that every hotel is unique, and we tailor our drone videography services to highlight what makes your property special. Our team of experienced drone operators and videographers are skilled in capturing the essence of your hotel, whether it’s the serene environment of a countryside retreat, the modern luxury of a city hotel, or the historic charm of a boutique inn. Here’s what you can expect when you partner with us: High-Quality Footage: We use state-of-the-art drones equipped with high-resolution cameras to capture crisp, clear footage of your property. Customized Service: We work closely with you to understand your vision and create videos and photos that align with your branding and marketing goals. Professional Editing: Our editing team ensures that the final product is polished and professional, ready to be shared across all your online platforms. Versatile Content: The footage we provide can be used across multiple platforms, from your website and travel listings to social media and digital ads. The Benefits of Drone Videography for Hotels Investing in professional drone videography offers numerous benefits for your hotel: Increased Visibility: Eye-catching visuals help your hotel stand out in a crowded market, attracting more potential guests. Enhanced Guest Experience: By showcasing your property’s best features online, you set clear expectations for guests, leading to higher satisfaction. Boosted Bookings: High-quality visuals can drive more bookings by convincing potential guests that your hotel is the perfect choice for their stay. Strengthened Brand Identity: Consistent, high-quality imagery across all platforms reinforces your brand’s identity and helps build trust with your audience. Ready to Take Your Hotel’s Visual Marketing to the Next Level? In a competitive market, it’s essential to leverage every tool available to make your property stand out. Professional drone videography is an investment that pays off by enhancing your hotel’s online presence, attracting more guests, and ultimately boosting your bottom line. Contact us today at 720-583-9669 to learn more about how our drone video services can be tailored to showcase your property’s unique charm and appeal. Let’s work together to create stunning visuals that will captivate and convert your online audience.
By Brandy Conner September 1, 2024
In the world of hospitality, guest feedback is the heartbeat of success. It’s what drives improvements, builds loyalty, and ultimately, fills your rooms. But gathering and managing this feedback effectively can be a challenge, especially in today’s fast-paced, digital-first world. That’s where our QR Review Funnel service comes in—a simple yet powerful tool designed to help you capture real-time guest feedback and turn it into glowing online reviews. Why Guest Feedback Matters In the age of online reviews, guest feedback is more important than ever. Studies show that over 90% of travelers rely on online reviews when choosing a hotel. A few extra stars on your TripAdvisor or Google profile can mean the difference between a fully booked season and empty rooms. But it’s not just about the stars; it’s about understanding your guests’ needs and ensuring that every stay is memorable for all the right reasons. Introducing the QR Review Funnel Our QR Review Funnel is a cutting-edge solution that allows you to effortlessly collect and manage guest feedback. Whether during their stay or after, this service enables you to engage with your guests, understand their experience, and take immediate action to improve it. Here’s how it works: Engage Your Guests After your guests check-in, or even during their stay, they receive a personalized SMS text message or email asking them to share their feedback. This friendly prompt shows your guests that you care about their experience and value their opinions. Instantly Capture Positive Reviews If a guest had a wonderful experience, they can instantly post their review on popular platforms like TripAdvisor, Google, or Yelp. This immediate capture of positive feedback helps you build a strong online presence and attracts more guests to your hotel. Proactively Address Issues But what if the guest’s experience wasn’t perfect? If they provide negative feedback, it’s automatically sent directly to your team for immediate attention. This gives you the opportunity to resolve any issues before they escalate and potentially harm your online reputation. Enhance Guest Satisfaction By addressing concerns in real-time, you not only prevent negative reviews but also show your guests that their satisfaction is your top priority. This proactive approach can turn a potentially unhappy guest into a loyal advocate for your hotel. Simplify Your Process The QR Review Funnel integrates seamlessly with your existing systems and requires minimal effort from your staff. It’s designed to be easy for both you and your guests, making the feedback process smooth and effective. The Benefits of Real-Time Feedback The beauty of the QR Review Funnel lies in its simplicity and effectiveness. By engaging with your guests in real-time, you can capture their most authentic feedback—whether it’s praise for a job well done or a constructive critique that helps you improve. Here are some of the key benefits: Boosted Online Reputation: More positive reviews mean better ratings, which can lead to increased bookings and higher revenue. Improved Guest Satisfaction: By addressing issues immediately, you show your guests that their experience matters, which can lead to repeat business and positive word-of-mouth. Actionable Insights: The feedback you gather provides valuable insights into what your guests love and where there’s room for improvement. Enhanced Efficiency: Automated feedback collection and management save your team time, allowing them to focus on delivering exceptional service. A Success Story: How One Hotel Increased Reviews by 30% To see the impact of the QR Review Funnel in action, look no further than [Hotel Name]. After implementing our service, they saw a 30% increase in positive reviews in just a few months. By engaging with guests during their stay and encouraging immediate feedback, they were able to capture more positive experiences and resolve any issues on the spot. The result? Higher ratings, more bookings, and a stronger online presence. Ready to Elevate Your Guest Experience? If you’re ready to take your hotel’s reputation to the next level, the QR Review Funnel is the tool you need. It’s time to start turning guest feedback into a powerful asset that drives your success. Contact us today 720-583-9669 to learn more about how the QR Review Funnel can be tailored to your hotel’s needs. Let’s work together to ensure every guest leaves with a smile—and a glowing review.
By Brandy Conner July 24, 2022
When it comes to SEO, there isn't a magic formula to instantly send your site off to the #1 search result on Google. But there are some basic principles you should follow for a wonderful starting point. The value of a positive guest review: Other than feeling good about your hotel, there’s a lot of business benefits from getting positive guest reviews. Here are just 8 of the benefits you will enjoy if you work hard to get positive hotel reviews in the right online channels. Higher Revenue Positive reviews boost your occupancy rate since more people will want to stay at your hotel after reading how other guests enjoyed their stay with you. Your Company Value Goes Up Public perception of any company greatly influences their stock market value. So of course you want more positive reviews for greater business value. Increased Referrals The more positive reviews you have, the more people will recommend your hotel to their friends and family. More referral customers means more revenue! Build Customer Loyalty Guests will keep coming back after they have had a positive experience with you, and also stay loyal due to your positive reputation in the market. They also feel good to be a customer of a business that is renowned for being great. Better Search Engine Rankings With more people sharing positive reviews of your hotel, search engines will rank your hotel website better which in turn means that this increases the findability of your hotel online. Better Partnerships When you’re well-known for delivering excellent service, having high quality facilities, and overall positive reputation as a business, people will want to do business with you as well. Your relationships with partners will improve as other businesses will want to be associated with your hotel. Loyal Employees Employees want to work for hotels with a positive reputation, and it brings them pride to say they work for you if it’s a well-loved hotel. Moreover, they will be more motivated to give their best every day at work. Ability to Charge Higher Rates If you’re highly rated enough, you can start getting comfortable charging premium rates without affecting your occupancy rate.
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